Fulcrum holds a gas transporter (GT) licence, which permits us to design, install, own, operate and maintain gas pipelines systems which convey gas to customers' premises. Operating as an independent gas transporter (iGT), we provide choice for customers when deciding how they wish to obtain a gas supply.

Our Code of Practice for Gas Customers can be accessed by clicking on the link to the right.
It is also available in Welsh and Braille; to request a copy please telephone 0845 641 3060 (minicom 0845 641 3061) or email enquiries@fulcrum.co.uk. Our Notice of Rights, Charging and Transportation Statements can be requested the same way.

We do not sell gas and do not bill customers for the gas they consume, you will need to contact your gas supplier for those services.

If you smell gas, call the National Emergency Gas Number free on 0800 111 999.

Don't create a flame or operate electrical switches.

Do put out flames, open doors and windows, keep people away from the area and turn the gas off at the control valve.