At Fulcrum we aim to please, and we like satisfied customers. Fulcrum is committed to a policy of courteous, helpful and timely service that provides value for money. This policy is part of our ongoing commitment to excellent customer service.
Everyone likes positive feedback and we at Fulcrum are no exception. If you send in a letter of thanks or praise we will use it to reaffirm our service is working and thank those involved in delivering it to you.
If you have had an issue with the service Fulcrum has provided then please be assured that we will investigation the situation immediately and address the areas of shortcomings.
Fulcrum want to leave customers feeling happy about their experience with the company and welcome all customer feedback.
If you would like to comment on the service you have received from Fulcrum, please either contact our Customer Care Team on:
Telephone
0845 641 3010
Email
enquiries@fulcrum.co.uk
Post
Customer Care
Fulcrum
Carr House
Greasbrough Road
Rotherham
South Yorkshire S61 4QQ
