Privacy Policy

Fulcrum Group Holdings Limited and its subsidiary companies (hereinafter referred to as "us" "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws. You can visit http://www.fulcrum.co.uk / ("Website") without disclosing any personally identifiable information about yourself.

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit the Website. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

For the purposes of this Privacy Policy Statement "Fulcrum" means Fulcrum Group Holdings Limited and its subsidiaries.

This notice should be read in conjunction with the Terms and Conditions of use for the Website of which it forms part.

Personal information collection

We endeavour to collect and use your personal information only with your knowledge and consent. We typically collect personal information when you use services, make customer enquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys).

The type of personal information we may collect could include, for example, your name and postal address, date of birth, gender, telephone and fax numbers, email address, and other information collected on registration or through surveys.

How your information is processed ("Purposes")

If you choose to provide us with personal information, your personal information will be processed for the following purposes:

processing any of your requests for information; and
in support of the intended purposes stated at the time at which it was collected, and where applicable, subject to any preferences indicated by you.

To whom will your information be disclosed ("Recipients")?

Your information may, for the Purposes, be disclosed for processing to:

Other Fulcrum companies and our and their employees
Third party service providers who use your personal information to provide services to us ("Service Providers")
Auditors or contractors or other advisers auditing any of our business processes, ("Third Parties")
In any jurisdiction where Fulcrum operates.
Any processing performed by Fulcrum, Service Providers or Third Parties will be governed by a data processing agreement in the form required, by law preserving any and all of your statutory data protection rights.
Your Rights In Relation To Your Information

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed.

Please write to:

Fulcrum
2 Europa View
Sheffield Business Park
Sheffield
S9 1XH

Telephone: 0845 641 3010
Facsimile: 0845 641 1808
Email: enquiries@fulcrum.co.uk

Please quote your name and address. We would be grateful if you could also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).

We will require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.

Information security

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Intranet. Fulcrum cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We believe we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All our employees and data processors that have access to, and are associated with the processing of your personal information, are obliged to respect the confidentiality of our visitors' information.

We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.

Chat rooms

If at any time this Website offers any chat rooms, notice board facilities, newsgroups etc. we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy Statement. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this Website. Please be careful about what personal information you disclose in this way.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. Fulcrum may set and access Fulcrum cookies on your computer.
Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Choices about cookies

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)
If you reject all cookies, you will not be able to use Fulcrum products or services that require you to "sign in," and you may not be able to take full advantage of all offerings. However, many Fulcrum's on line services do not require that you accept cookies.

Fulcrum's practices regarding cookies

Fulcrum uses its own cookies for a number of purposes, including to:

Access your information when you "sign in," so that we can provide you with customised content.

Keep track of preferences you specify while you are using Fulcrum's services.

Estimate and report our total audience size and traffic.

Conduct research to improve Fulcrum's content and services.

Require you to re-enter your Fulcrum password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Use of your personal information submitted to other websites

We cannot be responsible for the privacy policies and practices of other Websites even if you accessed the third party Website using links from our Website or you linked to our Website from a third party Website.

We recommend that you check the policy of each Website you visit and contact the owner or operator of such Website if you have any concerns or questions.

Privacy support

We reserve the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation. In the event the Purposes for processing change, then we will notify you as soon as practicable and seek your consent where such notification relates to a new additional purpose for processing.

If you have any enquiry about our data protection and privacy policy or practices, please write to: