Trusted by our customers

Fulcrum is the only independent utilities infrastructure provider covering the whole of Britain. We have a track record of excellence in customer service and a rich heritage that includes British Gas. This is coupled with sector leading credentials, including multiple awards for health and safety and delivery.


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Our Mission

Our mission is to be trusted by our customers, to deliver the best service in the industry, to provide value for money, and to offer the full range of utility services our customers want.

We will achieve our mission by:

  • always delivering a safe, right first time service
  • being a great team that consistently lives according to the Fulcrum values; and
  • continuously striving to improve

A message from Martin Harrison, Fulcrum CEO

As CEO of Fulcrum I am committed to growing our business around you.  We have listened to our customers to deliver a sector leading service centred around your needs and our values:

Our breadth of services, coupled with national capability, is unmatched and ranges from the design, installation or alteration of utility services for single-site properties to large and complex multi-site projects.

When you are a professional, your reputation rests upon on those people and companies that you rely on for service and support. As the UK’s trusted utilities services provider, with an extensive combination of heritage, expertise, national coverage and all important health, safety and engineering credentials, no other company is better positioned to support you in delivering your utilities project than Fulcrum.

Fulcrum’s technical expertise is matched only by our commitment to you as a customer – meeting your needs and your wants within your deadlines and budgets.

We also continue to build our business around our customers and their needs. We listened to their needs to develop sector leading services which are centred on them and delivered in line with our spirit values.

  • Safe
  • Partnership
  • Improvement
  • Reliability
  • Integrity
  • Together

Six values that express the spirit of Fulcrum and its people. The spirit of heart, mind and commitement to be the best, for our customers, ourselves and within our sector.

Whenever you choose Fulcrum, you are choosing a utility provider partner with: 

  • Award winning utility delivery and project management
  • Genuine national coverage that ensures local operational and project management expertise on site.
  • Expertise drawn from our business heritage of the Gas Board, Transco and National Grid.
  • People with leading levels of recognised utilities sector experience and expertise at every stage of a project's delivery.
  • Market-leading levels of accreditation across, GIRS, WIRS, NERS and MURS together with Gas Safe Registration, CHAS and Constructionline that together ensures projects are delivered to national standards for all utility works.
  • Additional accreditation supporting quality management (ISO9001), environmental standards (ISO14001) and health and safety (RoSPA* Gold Medal winner every year since 2004).
  • An iGT licence enabling us to better understand the requirements of both energy suppliers and developers.
  • The ability to genuinely provide you with robust end-to-end solutions encompassing mains connection in the road to the end appliance, via a new connection and meter and outlet pipework to the boiler or commercial appliance as required.
  • Service solutions for all sectors, from small to large residential, commercial or industrial developments.

*Royal Society for the Prevention of Accidents


Fulcrum TV

So how can we help you?

Our unique combination of heritage, expertise, nationwide coverage and market leading accreditations ensures the right utilities solution for you…whatever the nature of your business. We can help you with:

Case studies

From installing gas services and ensuring no pressure loss on the 40th floor of Heron Tower in London, to crossing the highlands of Scotland to deliver gas to remote distilleries, to minimising disruption in central Glasgow whilst delivering utilities to the 2014 Commonwealth Games’ Velodrome or being responsible for the gas infrastructure at the Olympic Stadium and Park for London 2012 – including connecting the iconic Olympic Cauldron, we've faced every challenge imaginable and delivered success every time.

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Technical Resources

Useful information such as dimensions and site preparation requirements all free to download.

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Start your project with us

Always connected with your needs.

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